Electronic instructions as a services
Organise all your instructions for use and make them available to your customers – Directly Linked to your products, Compliant, Secure and Branded.
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How our eIFU service works
1
We get you set up
Our implementation experts outline an eIFU implementation plan including a regulatory strategy. Tailored to your business, market and customers.
2
We help you implement change
We support you in preparing the required documentation, for example for review by your notified body. We also train your staff on eIFU handling and quality control.
3
We communicate your instructions
Your instruction are available when your customers need them. We host them on our high availability service with continuous monitoring and control.
What you get with dokspot
ELECTRONIC INSTRUCTIONS FOR USE
Focus on your business
dokspot gives you a compliant electronic instructions platform. We are here to take away the inconvenience of developing and managing a proprietary eIFU platform so that you can focus on your business and customers.
Why businesses choose dokspot
The standard of service and advise delivered by our implementation experts
History of successful eIFU implementations in Medical Device organisations
Continuously improving service that helps customers optimise their business
Modern applications built to ensure the highest levels of service continuity
Improve your processes
By market launch
No longer do you need to wait for all translations to be completed to launch your product in key markets.
Simpler supply chain
No longer do you need to manage ordering, warehousing, production planning, inventory replenishment, supplier management for paper IFU.
Simpler product management
No need to manage multiple SKUs for one product due to IFU translations.
Improve Patient safety
link instructions and products
Give your customers a ‘Find’ experience instead of making them search. Define the link between product and IFU using REF, GTIN or any property you wish. You can decide.
Language and version Management
Provide healthcare practitioners access to document in their language and in legible font size. Keep a version history giving healthcare practitioners access to the correct documentation.
don’t break the seal
Allow healthcare practitioners to review product documentation without having to break your products seal.
Security First
We recognise the importance of instructions as part of your medical device. dokspot is designed keep your data safe.
Anti-tamper
We collaborated with Zürich University of Applied Sciences (ZHAW) to develop a service that detects any file tampering.
Continuous Backups
We make daily, weekly and monthly backups. If ever required, we can rollback your data with minimum data loss.
High Availability
Our applications and infrastructure are designed for redundency, ensuring continuous access for your and your customers.
Custom Domain & SSL
Publish your electronic instructions for use site to any custom domains you own with full SSL support (via Let’s Encrypt).
Audit Trail
Keep an audit trail of all team actions carried out on the dokspot service. Share it with Quality Assurance and external auditors.
Uptime Monitoring
We health check your website endpoint every minute. In the rare event of a disturbance we are notified immediately.
Audience Analytics (coming soon)
Gain insights into how physicians are using your product documentation. What information are they looking for, where are they spending their time.
GET STARTED
Launch your e-IFU website with-in 24 hours
What's included:
MDR Compliant Website
eIFU Compliant Service
FDA Compliant Service
Product Management
Document Management
Notification Management
Approval Workflows
Custom Branding
Order Management
Custom Domains